Join our Team!
Do you want to help Arizona schools, clubs, music programs, sport teams, churches and other groups raise some dough? We are looking for Butter Braid pastry and Mrs. Fields cookie dough super-fans to join our team!
Enthusiasm about our products and services, a casual/professional appearance (no suits in this office!), and ability to communicate well with our group leaders is a must for both positions. Attention to detail, the ability to multi-task and communicate professionally via phone, email and in-person is essential. Experience with MS Office products and the ability to catch on to our user-friendly software is also required.
- A fun, positive, casual yet still professional environment
- Flexibility! We work around your schedule, especially with the part-time and seasonal positions
- Competitive hourly pay and access to our delicious treats
- On-the-job training
- Happy customers! Our mission is to make the fundraising process as easy as possible for our group leaders (mainly teachers, coaches and volunteers). Our employees get lots of appreciation both from us and our groups as we help them reach their goals while bringing them treats they love! You may sometimes get emotional knowing you were a part of a student being able to experience their first out-of-state (or country) trip, or a group raising scholarship money, or many other causes.
We have the following available positions based out of our office near Northern/I-17 in Phoenix. Please reach out via email to email@example.com and let us know which position you'd like to chat about. Please include your resume or description of your work history, and your expected availability.
Customer Service Specialist/Manager Trainee:
Full-time, Monday-Friday position, though there is flexibility for less hours over the summer and other seasonal downtimes if desired.
Being self-motivated is key for this position. Duties include keeping in touch with our customer base and setting up annual fundraisers via email, phone, and in-person visits, as well as researching new potential customers, setting up sampling visits, and following up. In addition, this team member will give sales presentations at group meetings and conventions, help kick off fundraisers for groups of all sizes, and make occasional product deliveries. Our web-based custom software makes fundraiser and task management easy. After a year has been completed, position holder is eligible for several paid holidays, as well as an extended paid time off over the school December/January break, as well as 2 weeks paid PTO that can be used as sick time or scheduled time off between Mother's Day and the last week of July. Position starts at $20/hour with the opportunity for yearly increases and bonuses.
Customer Service Specialist:
Part-time position, mainly setting your own hours M-F during the school day, with some occasional evening presentations.
Help book fundraisers using our custom web-based software via emails and phone calls, print and mail order forms, sort prizes, drop off samples to current and potential groups. In addition, this team member will give sales presentations at group meetings and conventions, help kick off fundraisers for groups of all sizes, and make occasional small deliveries. Expect (unpaid) time off during the school winter holiday break and during the summer. If you have some time during the school year for some relaxed part-time work, and enjoy computer, phone and in-person communicating, this could be a great fit! And if you decide you absolutely love researching new groups, delivering samples, and following up, there's the opportunity for more hours as you want them! Position starts at $16/hour with opportunity for yearly increases and bonuses.
Seasonal deliveries of frozen pastries and/or cookie dough to our groups.
Must be able to drive/reverse a truck and freezer trailer. Our drivers set their own schedules choosing from routes we provide, mainly Monday-Friday. Most often they come to the office to pick up a vehicle/trailer and route information, drive to our freezer storage facility to load carts for each stop, then head out to various schools, sports fields, etc. where they unload the cart(s) for each group and help volunteers sort the order by participant (a super streamlined process where each stop generally takes 30-60 minutes). The individual pastry and cookie dough boxes are small and light, but loaded up on a cart requires some strength pushing them up and down our trailer ramps and through school hallways, etc. Flexibility is important as we do have groups that occasionally need to reschedule, shortening or lengthening the route for the day. Drivers are a very important step in our process as their job is to make the delivery as easy as possible for our group leaders, who are most often teachers, coaches and volunteers. Shifts can be as short as 3 hours and as long as 12 hours, but you choose what works best for you from our available routes! We are in most need of help between September and December and between February and April, so if you have extra time on your hands during those months and like the sound of driving around delivering frozen goodness, we'd love to hear from you! Seasonal drivers start at $20/hour during training with the opportunity for increased pay quickly based on availability during our busy season and ability to work independently.
Customer Service Specialist / Delivery Driver: Like some variety in your work with the opportunity for more hours while still having some flexibility to set your own schedule? We can combine our Office Assistant and Delivery positions! Check out both descriptions and let us know if the combination sounds like a good fit for you!